CareerPathUp Help Guide

Credit System Guidelines

Welcome to Careerpathup AI! Here's everything you need to know about managing your credits:

1. Monthly Free Credits

  • Each user receives 30 free credits at the start of every month.
  • These credits can be used for accessing CareerPathUp AI, through chats/prompts.
  • Expiration Policy: Free credits are valid only for 30 days and expire at the end of the month if unused.

2. Premium Credits

  • Premium credits are additional credits that users can purchase at any time.
  • No Expiry: Premium credits never expire and remain available for future use.
  • Premium credits are always used after free credits are exhausted.

3. Credit Usage Policy

  • Credits (free or premium) are deducted for each chat/prompts.
  • When you perform an action requiring credits like chatting with CareerPathUp AI:
    • Free credits are deducted first (if available).
    • Once free credits are exhausted, premium credits are used.
  • Monitor your credit balance to ensure uninterrupted service.

4. Renewal of Free Credits

  • Your 30 free credits are automatically renewed at the start of every month.
  • Free credits from the previous month will not roll over to the next month.

5. Purchasing Additional Credits

  • Additional credits can be purchased anytime through our secure payment system from "Upgrade" tab.
  • Premium credits offer flexibility and ensure that your access to features is never interrupted.

6. Checking Your Credit Balance

  • You can check your remaining credits in the Credits Summary section of your dashboard.
  • The chatbot clearly shows the count of credits.

7. Example Scenarios

  • Scenario 1: You use 20 credits in the first week of the month. At the start of the second week:
    • 10 free credits remain for the month.
    • Premium credits remain untouched, if any pruchased.
    • If used all 30 credits within that month, you will need to purchase additional credits in order to use CareerPathUp AI.
  • Scenario 2: You use all 30 free credits in a month. Any additional usage will automatically deduct from your premium credits.
  • Scenario 3: At the end of the month, your free credits expire, but your premium credits remain available.
  • Scenario 4: At the end of the month, your free credits expire, And on 1st of next month, you wil again get 30 credits.

Have more questions? Feel free to reach out to our support team for assistance! at info@akhilendra.com